November 1998, I changed job from KMD (KommuneData) to Nilfisk-Advance A/S. The task was to get boost the IT-service level from zero to ten. I wouldn’t say I succeeded. But the colleagues said so. As IT got more and more influence on the daily working live and the demands got higher and higher, I soon got some skilled colleagues to assist me in the job.
We started with a Novell network and GroupWise as mail application. A rally good mix. But overhauled by time and Microsoft, we had to change to keep the integrity of our system. Novell specialist were at last hard to find, GroupWise wasn’t compatible with anything – except with add-ons – and all other systems we handled were practically only developed for Microsoft platforms.
Once we had a Microsoft network up and running we introduced Citrix in the company. The meaning with Citrix was to connect all European sales companies to the headquarter at Brøndby.
The Techniques Department and I worked closely together to introduce Citrix. Where I was out at most of our sales subs to pick up the data, fly back to Denmark, load it on to our servers in Denmark over the weekend, flying back Sunday evening and startup with training and failure correction on Mondays at the sub. Every six to eight weeks another one, spread over more than a year.
When we finally were finished with the job, I could start over again since Nilfisk in the mean time had acquired Alto in Hadsund (mainly high pressure cleaners). Alto had a view subsidiary as well, which also had to be connected. This time, I took some of the colleuages with me for training.
The latest sales company I have connected to Brøndby was our Indian office in Bombay, just seven weeks before the terrible hotel attack (is 7 really a lucky number for me?).
But, I like the travelling, seeing new places and meeting new people. And now, in my job, it is nice to know most of the colleagues abroad and talk to them by phone and knowing how they look.
The IT Support changed its name to IT Helpdesk. We got a new chief, a new structure and we are six to share the job. Four in Brøndby including one trainee and two colleagues in Hadsund.